All Systems Operational

Uptime over the past 90 days. View historical uptime.
App ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Lab Ordering/Results ? Operational
90 days ago
100.0 % uptime
Today
E-prescribe ? Operational
90 days ago
100.0 % uptime
Today
Appointment Text Reminders ? Operational
90 days ago
100.0 % uptime
Today
Health Information Exchange (HIE) Networks ? Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
E-Prescribe Staging ? Operational
90 days ago
100.0 % uptime
Today
API - Staging ? Operational
90 days ago
100.0 % uptime
Today
App - Staging ? Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
AWS EC2 (us-east-1) ? Operational
Netlify High-Performance Edge Network ? Operational
Faxing Operational
90 days ago
100.0 % uptime
Today
Receiving inbound faxes Operational
90 days ago
100.0 % uptime
Today
Sending outbound faxes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 22, 2025

No incidents reported today.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
AWS Outage Causing Performance Degredation
Resolved - All systems have returned to nominal performance and access to our support system has returned as well. We appreciate your patience during this incident. Please do not hesitate to reach out to support with any follow up questions.
Oct 20, 16:50 CDT
Update - We're still seeing some performance impact in Akute as a result of an ongoing outage with AWS. We are continuing to monitor and will provide updates here as soon as we have more to share.
In addition, our Support tool has been affected by the outage, impacting our ability to review and respond to support requests. If you have any urgent issues, please contact us via text or call at (855) 755-8517.
Oct 20, 12:49 CDT
Identified - The AWS outage is continuing to affect Akute's server capacity. We are seeing slower than normal server response times, leading to slower application performance.
We'll continue to monitor the situation and provide updates when possible.
Oct 20, 10:05 CDT
Monitoring - This morning's AWS outage has affected Akute and our server autoscaling, resulting in slower performance of the Akute application. AWS has resolved the issue and we can see our services returning to normal performance. We'll continue to monitor the situation and provide updates as necessary. Please do not hesitate to reach out to support if you have any questions or concerns.
Oct 20, 09:31 CDT
Lab Ordering Module - Performance Degredation
Resolved - This incident has been resolved.
Oct 20, 09:31 CDT
Investigating - In partnership with our lab partners, we are currently investigating a performance degradation issue related to our lab ordering modules.
This may impact both EHR users and API requests.
Oct 15, 14:10 CDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

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