All Systems Operational

Uptime over the past 90 days. View historical uptime.
App ? Operational
90 days ago
99.95 % uptime
Today
API ? Operational
90 days ago
99.97 % uptime
Today
Lab Ordering/Results ? Operational
90 days ago
100.0 % uptime
Today
E-prescribe ? Operational
90 days ago
100.0 % uptime
Today
Appointment Text Reminders ? Operational
90 days ago
100.0 % uptime
Today
Health Information Exchange (HIE) Networks ? Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
E-Prescribe Staging ? Operational
90 days ago
100.0 % uptime
Today
API - Staging ? Operational
90 days ago
100.0 % uptime
Today
App - Staging ? Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
AWS EC2 (us-east-1) ? Operational
Netlify High-Performance Edge Network ? Operational
Faxing Operational
90 days ago
99.44 % uptime
Today
Receiving inbound faxes Operational
90 days ago
98.88 % uptime
Today
Sending outbound faxes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Lab Ordering Interface Slowdown
Resolved - Between 2 pm ET - 2:30 pm ET, our lab ordering system experienced performance issues in the interface portal and in our API processing. Our team, in conjunction with our partners, were able to resolve the issue within 30 minutes of the initial reports.
We sincerely apologize for the inconvenience. Please do not hesitate to reach out to our support team if you have any questions.
Sep 11, 13:00 CDT
Sep 10, 2025
Appointment Errors
Resolved - This incident has been resolved.
Sep 10, 11:08 CDT
Monitoring - We identified an issue with appointments this morning where when you create or update an appointment, an error would appear. This error seems to have been a false error and the appointment was still getting created/updated successfully.
We have also resolved the error causing these messages.

We apologize for the confusion. Please don't hesitate to contact support@akutehealth.com.
Sep 10, 11:07 CDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025
Labcorp Ordering Errors
Resolved - There was an incident with Labcorp connections causing all electronic lab orders to labcorp to fail.
The root cause was that Labcorp experienced an issue where they were not receiving lab orders electronically. This was quickly resolved on their end.

This occurred between 10 am ET - 10:30 am ET on Sept 8.

Orders are currently going through to Labcorp successfully.
Sep 8, 07:00 CDT
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

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