All Systems Operational

App Operational
90 days ago
99.89 % uptime
Today
API Operational
90 days ago
99.89 % uptime
Today
Lab Ordering/Results Operational
90 days ago
99.95 % uptime
Today
E-prescribe Operational
90 days ago
100.0 % uptime
Today
Appointment Text Reminders Operational
90 days ago
100.0 % uptime
Today
Health Information Exchange (HIE) Networks Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
E-Prescribe Staging Operational
90 days ago
100.0 % uptime
Today
API - Staging Operational
90 days ago
100.0 % uptime
Today
App - Staging Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
AWS EC2 (us-east-1) Operational
Netlify High-Performance Edge Network Operational
Faxing Operational
90 days ago
100.0 % uptime
Today
Receiving inbound faxes Operational
90 days ago
100.0 % uptime
Today
Sending outbound faxes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 23, 2026

No incidents reported today.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Resolved - This incident has been resolved.
Mar 13, 15:15 CDT
Monitoring - A fix has been implemented and service looks to be restoring. We will continue to closely monitor and provide updates here as soon as we can. I apologize for any inconvenience caused by this. We will review options to prevent this type of error going forward.
Mar 13, 14:05 CDT
Investigating - We are currently experiencing intermittent login errors and are actively working to restore service. If you do experience this issue, please try logging in again or waiting 1 minute and trying again.
Mar 13, 13:11 CDT
Resolved - This incident has been resolved.
Mar 13, 15:15 CDT
Monitoring - The issue causing the service disruption has been resolved, and lab order services have been fully restored. Our team has confirmed that the platform is operating normally.

We appreciate your patience while we worked with our partners to address this issue. If you continue to experience any problems, please contact our support team.

Mar 13, 14:17 CDT
Investigating - Our lab ordering service is currently experiencing a service disruption and the platform is temporarily unavailable. Our engineering team is actively investigating the issue with our partners and working to restore service as quickly as possible.
Mar 13, 13:13 CDT
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.