All Systems Operational

Uptime over the past 90 days. View historical uptime.
App Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Lab Ordering/Results Operational
90 days ago
100.0 % uptime
Today
E-prescribe Operational
90 days ago
100.0 % uptime
Today
Appointment Text Reminders Operational
90 days ago
100.0 % uptime
Today
Health Information Exchange (HIE) Networks Operational
90 days ago
100.0 % uptime
Today
Staging Operational
90 days ago
100.0 % uptime
Today
E-Prescribe Staging Operational
90 days ago
100.0 % uptime
Today
API - Staging Operational
90 days ago
100.0 % uptime
Today
App - Staging Operational
90 days ago
100.0 % uptime
Today
Hosting Operational
AWS EC2 (us-east-1) Operational
Netlify High-Performance Edge Network Operational
Faxing Operational
90 days ago
100.0 % uptime
Today
Receiving inbound faxes Operational
90 days ago
100.0 % uptime
Today
Sending outbound faxes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 7, 2026

No incidents reported today.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Prescription Transmission Errors
Resolved - Earlier today, we experienced a brief period of increased prescription transmission errors. The issue has since been resolved, and normal operations have been fully restored.

Incident Details:

Issue: A percentage of prescriptions resulted in transmission errors due to timeouts occurring as they were sent to the Surescripts routing network
Start Time: 2/3/2026 9:10 am ET
Resolution Time: 2/3/2026 10:00 am ET

What Happened:
- Our monitoring alerted the team to an increase in transmission errors, and investigation began immediately.
- The team identified that the failures were caused by timeouts when communicating with the Surescripts routing network.
- Error messaging was updated to provide clearer, more user-friendly guidance.
- All failed prescriptions were re-queued for processing once connectivity stabilized on the Surescripts network.

Current Status:
Connectivity has been fully restored. All re-queued prescriptions were successfully transmitted and confirmed by the receiving pharmacies. No ongoing issues are observed at this time. If a similar error is encountered in the future, providers are advised to re-queue affected prescriptions..

If you have any questions or experience any further issues, please create a case through our community site or to contact us at support@akutehealth.com.

Thank you,
Akute Health
Feb 3, 08:10 CST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

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