All Systems Operational
App
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Operational
API
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Operational
Lab Ordering/Results
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Operational
E-prescribe
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Operational
Appointment Text Reminders
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Operational
Health Information Exchange (HIE) Networks
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Operational
Staging
Operational
E-Prescribe Staging
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Operational
API - Staging
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Operational
App - Staging
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Operational
Hosting
Operational
AWS EC2 (us-east-1)
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Operational
Netlify High-Performance Edge Network
?
Operational
Faxing
Operational
Receiving inbound faxes
Operational
Sending outbound faxes
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Drug & Allergy Database Migration
Sep 27, 2024 21:00-22:00 CDT
Update -
We have decided to postpone this update until further notice from our technology partners. The update will likely now come in September.
I apologize for any confusion/inconvenience caused by this!
Ultimately, the goal is for a smooth & seamless production migration and we will not compromise on that.
Aug 08, 2024 - 16:54 CDT
I apologize for any confusion/inconvenience caused by this!
Ultimately, the goal is for a smooth & seamless production migration and we will not compromise on that.
Aug 08, 2024 - 16:54 CDT
Update -
We are postponing our production migration until next week while migration data is still being reviewed.
We apologize for the last minute notification. We want to ensure there are no surprises though once we migrate production and provide a seamless transition.
The new migration date will likely be Friday, August 9. However, we’ll provide an update once we confirm the new migration date.
I apologize for any inconvenience this may cause. Please let us know if you have any questions.
Aug 02, 2024 - 14:55 CDT
We apologize for the last minute notification. We want to ensure there are no surprises though once we migrate production and provide a seamless transition.
The new migration date will likely be Friday, August 9. However, we’ll provide an update once we confirm the new migration date.
I apologize for any inconvenience this may cause. Please let us know if you have any questions.
Aug 02, 2024 - 14:55 CDT
Scheduled -
We are currently planning an update of our drug & allergy databases which will affect our e-prescribe application & medication related APIs this week. It will not cause any backward compatibility issues or workflow changes for you or your teams.
However, we do have planned outages between 10 pm - 11 pm ET this Friday (Aug 2nd):
- e-prescribe tool will have 5-15 minutes of outage (effectively no eprescribing during this time)
- medication APIs will have 10-60 minutes of outage
-- This includes pharmacy search & medication history APIs
-- Medication webhooks will also be impacted
Action Items:
Subscribe to our status page (https://akutehealth.statuspage.io/) here so you can be updated when eprescribing is back online as well as when API access is restored.
Changes going forward:
Akute Web Tool:
- Medications: Some medication names will be slightly different than they are currently as we are switching from the Lexicomp drug database to the Medispan drug database. However, patients' current med lists, clinician/clinic favorites, etc. will still be available.
- Allergies: There is potential for some allergies to not map to the new database. If that does happen, the allergy will still show in the patient's allergy list. However, it will not be used in interaction checks. We will reach out to you directly if we find an allergy that isn't mapped for one of your patients.
APIs:
- All previous fields will still be available with 1 exception (lexicomp_drug_id is getting deprecated and will no longer be included in the API/webhook response (can be included in medication data structure on request - please reach out to support@akutehealth.com if you would need this).
- A new medication favorites API to allow you to set and update your own clinic-wide favorites list (coming soon)
Staging:
Staging will undergo this change tomorrow (Tuesday, July 30) throughout the day - with a less precise time of when. However, we will provide an update once it’s completed.
Jul 29, 2024 - 17:54 CDT
However, we do have planned outages between 10 pm - 11 pm ET this Friday (Aug 2nd):
- e-prescribe tool will have 5-15 minutes of outage (effectively no eprescribing during this time)
- medication APIs will have 10-60 minutes of outage
-- This includes pharmacy search & medication history APIs
-- Medication webhooks will also be impacted
Action Items:
Subscribe to our status page (https://akutehealth.statuspage.io/) here so you can be updated when eprescribing is back online as well as when API access is restored.
Changes going forward:
Akute Web Tool:
- Medications: Some medication names will be slightly different than they are currently as we are switching from the Lexicomp drug database to the Medispan drug database. However, patients' current med lists, clinician/clinic favorites, etc. will still be available.
- Allergies: There is potential for some allergies to not map to the new database. If that does happen, the allergy will still show in the patient's allergy list. However, it will not be used in interaction checks. We will reach out to you directly if we find an allergy that isn't mapped for one of your patients.
APIs:
- All previous fields will still be available with 1 exception (lexicomp_drug_id is getting deprecated and will no longer be included in the API/webhook response (can be included in medication data structure on request - please reach out to support@akutehealth.com if you would need this).
- A new medication favorites API to allow you to set and update your own clinic-wide favorites list (coming soon)
Staging:
Staging will undergo this change tomorrow (Tuesday, July 30) throughout the day - with a less precise time of when. However, we will provide an update once it’s completed.
Jul 29, 2024 - 17:54 CDT