All Systems Operational
App ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
App - Staging ? Operational
90 days ago
99.99 % uptime
Today
API - Staging ? Operational
90 days ago
100.0 % uptime
Today
Health Gorilla Clinical Network ? Operational
90 days ago
100.0 % uptime
Today
E-prescribe ? Operational
90 days ago
100.0 % uptime
Today
Appointment Text Reminders ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 27, 2022

No incidents reported today.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022
Resolved - This incident has been resolved.
May 17, 12:51 CDT
Monitoring - The timeouts have significantly improved and we are seeing a return to normal response times. We will continue to monitor the situation.
May 17, 10:30 CDT
Investigating - Our vendor has indicated that they are currently experiencing intermittent timeouts, thus causing the e-prescribe feature and medications list to potentially show errors in Akute. Because the issue is intermittent, we suggest refreshing if you see and error or waiting a minute and trying again.
We apologize for the inconvenience and will provide updates as we receive them from the vendor.

May 17, 09:40 CDT
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
Completed - The scheduled maintenance has been completed. No downtime occurred during this maintenance period.
May 14, 22:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 22:01 CDT
Scheduled - We will be undergoing scheduled maintenance at this time on our hosting. This upgrade will result in improved performance and greater reliability of our EHR web app.
While we are planning for a zero downtime upgrade, there remains the possibility of 5-10 minutes of downtime during this period. We will do our best to ensure zero downtime though.
Please let us know if you have any questions or concerns regarding this.

May 12, 23:05 CDT
May 13, 2022

No incidents reported.