All Systems Operational

Uptime over the past 90 days. View historical uptime.
App Operational
API Operational
Lab Ordering/Results Operational
E-prescribe Operational
Appointment Text Reminders Operational
Health Information Exchange (HIE) Networks Operational
Staging Operational
E-Prescribe Staging Operational
API - Staging Operational
App - Staging Operational
Hosting Operational
AWS EC2 (us-east-1) Operational
Netlify High-Performance Edge Network Operational
Faxing Operational
Receiving inbound faxes Operational
Sending outbound faxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 5, 2026

Slow loading and “Approve & Send” issues in e-prescribe module
Resolved - From 7:35 AM to 11:20 AM CT on November 5, the e-prescribe module had a service issue. During this time, prescribing screens may have loaded slowly, and the “Approve & Send” button was sometimes greyed out, so some prescriptions couldn’t be sent right away. Insurance coverage checks during prescribing may also have been slow or failed.

The cause was a database performance problem at one of our e-prescribing partners, and it has been fixed. E-prescribing has been working normally since then. The rest of Akute was not affected.

If a prescription you tried to send this morning doesn’t show as sent, please check it and send it again. Contact support if you still have trouble.
Nov 5, 13:11 CST

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

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