Lab Ordering Service Outage

Incident Report for Akute Health

Resolved

This incident has been resolved.
Posted Mar 13, 2026 - 15:15 CDT

Monitoring

The issue causing the service disruption has been resolved, and lab order services have been fully restored. Our team has confirmed that the platform is operating normally.

We appreciate your patience while we worked with our partners to address this issue. If you continue to experience any problems, please contact our support team.
Posted Mar 13, 2026 - 14:17 CDT

Investigating

Our lab ordering service is currently experiencing a service disruption and the platform is temporarily unavailable. Our engineering team is actively investigating the issue with our partners and working to restore service as quickly as possible.
Posted Mar 13, 2026 - 13:13 CDT
This incident affected: Lab Ordering/Results.